FAQs
Frequently Asked Questions
Find answers below regarding our products, shipping from our Cebu facility, and how we care for your pets.
What makes Barkin’ Bites different?
We use a freeze-drying process that locks in natural nutrients and flavours without needing preservatives or artificial colours. Every jar is crafted from 100% real meat.
Are these treats suitable for both dogs and cats?
Yes, our 100% real meat treats, such as our Chicken Cubes and Beef Liver, are healthy rewards built for both cats and dogs.
How long do the treats stay fresh?
Our specialised freeze-drying process preserves the treats, allowing them to stay fresh for up to 10 years.
Which treat is best for a growing puppy?
Our Salmon Meat is rich in Omega-3 fatty acids, which assist in healthy brain and eye development for puppies.
What payment methods do you accept?
We prioritise local, secure payments via PayMongo, allowing you to pay using GCash or QR PH.
Can I change or cancel my order?
Orders are processed quickly within 1–2 business days. Please contact our support team immediately if you need to make changes before your items leave our Cebu hub.
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