Frequently Asked Questions

Find answers below regarding our products, shipping from our Cebu facility, and how we care for your pets.

We use a freeze-drying process that locks in natural nutrients and flavours without needing preservatives or artificial colours. Every jar is crafted from 100% real meat.
Yes, our 100% real meat treats, such as our Chicken Cubes and Beef Liver, are healthy rewards built for both cats and dogs.
Our specialised freeze-drying process preserves the treats, allowing them to stay fresh for up to 10 years.
Our Salmon Meat is rich in Omega-3 fatty acids, which assist in healthy brain and eye development for puppies.
We prioritise local, secure payments via PayMongo, allowing you to pay using GCash or QR PH.
Orders are processed quickly within 1–2 business days. Please contact our support team immediately if you need to make changes before your items leave our Cebu hub.
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